Shipping Policy

At Studio Lacordi, we are committed to providing clear and transparent shipping information to customers throughout the United States.

Because certain products may be large, heavy, oversized, high-value, or delivered through specialized freight carriers, shipping methods and delivery requirements may vary depending on the product and delivery destination.

Please review this Shipping Policy before placing an order.

1. Shipping Area

Studio Lacordi currently ships to eligible addresses within the United States.

Certain products may have delivery restrictions based on:

• Product size or weight
• Delivery destination
• Carrier availability
• Freight service availability
• Supplier or manufacturer availability
• Local delivery limitations

Shipping to Alaska, Hawaii, U.S. territories, remote locations, or other areas requiring specialized transportation may be unavailable for certain products or may be subject to different shipping arrangements.

If we are unable to deliver an order to the address provided, we will contact you using the information submitted with your order.

2. Order Processing and Handling Time

Orders are generally processed within 2–3 business days (Monday through Friday), excluding federal holidays.

Our daily order cutoff time is 5:00 PM Pacific Time. Orders placed before 5:00 PM Pacific Time will begin processing according to our normal processing schedule. Orders placed after 5:00 PM Pacific Time will begin processing on the next business day.

Orders placed on Saturdays, Sundays, or federal holidays will begin processing on the next business day.

Handling time refers to the period between when an order is placed and when the merchandise is transferred to the applicable shipping carrier.

Large, oversized, special-order, manufacturer-direct, or freight-delivered products may occasionally require additional processing time.

If a specific product has a different handling timeframe, the applicable estimate may be disclosed on the product page, during checkout, or in connection with the order.

3. Transit Time

After an order has been processed and transferred to the applicable carrier, estimated transit time is:

4–9 business days (Monday through Friday)

Transit time refers to the period between carrier pickup and delivery to the customer's address.

Large, oversized, and freight-delivered products may require different transportation methods or delivery scheduling.

4. Estimated Total Delivery Time

Our estimated standard delivery timeframe is:

• Processing Time: 2–3 business days (Monday through Friday)
• Transit Time: 4–9 business days (Monday through Friday)
• Estimated Total Delivery Time: 6–12 business days

Business days are Monday through Friday and exclude federal holidays.

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by:

• Carrier delays
• Freight scheduling
• Severe weather
• Natural disasters
• Federal holidays
• Supplier or manufacturer delays
• Transportation interruptions
• Delivery-location accessibility
• Other circumstances outside our reasonable control

If we determine that we cannot ship an order within the timeframe originally represented, we will communicate with the customer and provide applicable options in accordance with U.S. law.

5. Shipping Costs

Studio Lacordi offers free standard shipping on eligible orders within the United States, with no minimum purchase requirement.

Certain products or delivery locations may require specialized freight, upgraded delivery service, or other shipping arrangements.

If an additional mandatory shipping or delivery charge applies, that charge will be disclosed before the customer completes the purchase.

We will not intentionally add undisclosed mandatory shipping charges after an order has been placed.

6. Shipping Origins and Fulfillment

Certain products sold through Studio Lacordi may be stored, processed, fulfilled, or shipped through third-party manufacturers, suppliers, distributors, or fulfillment partners.

As a result, merchandise may ship from different fulfillment locations within the United States.

Products within the same order may occasionally arrive separately or through different carriers.

Studio Lacordi remains the retailer responsible for customer service regarding purchases made directly through studiolacordi.com.

Customers should contact Studio Lacordi regarding order issues rather than independently returning merchandise to a supplier or fulfillment facility.

7. Large, Oversized, and Freight Deliveries

Certain large, heavy, oversized, or high-value products may be shipped using a freight carrier or specialized delivery service.

Freight delivery operates differently from standard parcel delivery.

Depending on the product and carrier, customers may be contacted by telephone, text message, or email to arrange a delivery appointment.

Customers are responsible for providing:

• A complete and accurate shipping address
• A valid telephone number
• Accurate customer contact information
• Reasonable access to the delivery location

Some freight deliveries may be curbside delivery or delivery to another designated area unless a different delivery service is specifically included with the order.

Services such as:

• Inside delivery
• Room-of-choice delivery
• White-glove delivery
• Assembly
• Installation
• Packaging removal

are not included unless expressly stated on the product page or during checkout.

8. Delivery Access and Product Measurements

Customers purchasing large or oversized merchandise are responsible for reviewing product measurements before placing an order.

Before ordering, please verify that the merchandise can reasonably pass through applicable:

• Doorways
• Hallways
• Stairways
• Elevators
• Gates
• Entryways
• Other access points

Customers should also make sure that the intended delivery location has sufficient space to receive the merchandise.

Studio Lacordi is not responsible for delivery difficulties resulting solely from a customer's failure to verify product dimensions or delivery access, except where otherwise required by applicable law.

9. Inspecting Large and Freight Deliveries

Customers should inspect large, oversized, and freight-delivered merchandise promptly upon delivery.

If there is visible damage to the merchandise or packaging, please document the condition with photographs.

When reasonably possible, visible freight damage should also be noted on the carrier's delivery receipt before the carrier leaves.

Please retain:

• Original packaging
• Shipping materials
• Delivery documentation
• Photographs of visible damage

until you have confirmed that the merchandise arrived in satisfactory condition.

If merchandise arrives damaged, defective, incomplete, or incorrect, contact us promptly at:

info@studiolacordi.com

Please include:

• Your order number
• A description of the issue
• Photographs of the merchandise
• Photographs of the packaging
• Photographs of visible shipping damage

Please review our Return & Refund Policy for additional information regarding damaged or incorrect merchandise.

10. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully review your shipping address before completing checkout.

If you discover an address error after placing an order, contact us as soon as possible.

Once an order has entered fulfillment or has been transferred to the shipping carrier, we may be unable to modify the delivery address.

Studio Lacordi is not responsible for delays or failed deliveries resulting solely from incorrect or incomplete shipping information provided by the customer, except where otherwise required by law.

11. Failed Delivery Attempts

A shipment may be returned or subject to additional carrier charges if delivery cannot be completed because of:

• An incorrect or incomplete address
• Repeated unsuccessful delivery attempts
• Failure to respond to freight appointment requests
• Failure to accept a scheduled freight delivery
• Refusal of delivery without an eligible reason
• Other circumstances attributable to the recipient

If a shipment is returned because of one of these circumstances, we will contact the customer regarding available options.

Applicable redelivery, return transportation, freight, or storage charges may be the customer's responsibility when permitted by law and when appropriately disclosed.

12. Lost or Missing Shipments

If you believe your shipment has been lost or tracking information shows an unusual delay, please contact:

info@studiolacordi.com

We will review the tracking information and, when appropriate, work with the applicable carrier, manufacturer, supplier, distributor, or fulfillment partner to investigate the shipment.

If the shipment is confirmed lost, Studio Lacordi will provide an appropriate resolution in accordance with applicable law and the circumstances of the order.

13. Damaged, Defective, or Incorrect Shipments

If merchandise arrives damaged, defective, incomplete, or different from what you ordered, please contact us promptly.

Do not independently return freight or oversized merchandise without first receiving instructions from Studio Lacordi.

Depending on the issue, we may coordinate with the applicable:

• Carrier
• Manufacturer
• Supplier
• Distributor
• Fulfillment partner

Please retain the merchandise and original packaging while the issue is being reviewed unless we instruct you otherwise.

Our Return & Refund Policy contains the complete procedures applicable to these situations.

14. Order Cancellations After Shipment

If you request to cancel an order after fulfillment has begun or the merchandise has already shipped, we may be unable to stop the shipment.

In those circumstances, the order may need to be handled as a return under our Return & Refund Policy.

Large or freight shipments may incur transportation expenses once fulfillment or shipment has begun.

Any applicable customer responsibility for those costs will be handled according to our Return & Refund Policy and applicable law.

15. Delivery Delays

We make reasonable efforts to meet the shipping estimates communicated at the time of purchase.

If we determine that we cannot ship an order within the timeframe originally represented, we will provide applicable notice and options as required by U.S. law.

Depending on the circumstances, this may include:

• A revised shipping estimate
• An opportunity to consent to the delay
• An opportunity to cancel the affected order
• A refund when required

We will not knowingly retain payment for merchandise we cannot fulfill in violation of applicable law.

16. Shipping Restrictions

Certain products may be unavailable for delivery to:

• P.O. Boxes when the applicable carrier does not support P.O. Box delivery
• APO/FPO/DPO addresses when the applicable carrier or product does not support military delivery
• U.S. territories for certain oversized or freight merchandise
• Locations outside the United States unless specifically stated otherwise
• Locations inaccessible to the applicable shipping or freight carrier

Additional restrictions may apply based on product size, product weight, carrier requirements, delivery accessibility, or applicable federal, state, or local requirements.

17. Shipping Information Consistency

Shipping information displayed on Studio Lacordi, during checkout, and through our product listings is intended to accurately represent the shipping services available for the applicable product and destination.

Where product-specific shipping arrangements apply, those specific shipping terms may supersede the store's general shipping estimates.

We periodically review our shipping information to help maintain consistency between our website, checkout, product listings, and shipping settings.

18. Changes to This Shipping Policy

We may update this Shipping Policy periodically to reflect changes involving:

• Suppliers
• Manufacturers
• Fulfillment partners
• Shipping carriers
• Delivery services
• Product offerings
• Business operations
• Applicable legal requirements

The most current version of this Shipping Policy will be available on this page.

Last Updated: August 29, 2026

19. Contact Information

For questions regarding shipping, tracking, freight delivery, or an existing order, please contact us.

Store Name: Studio Lacordi

Company Name: Westmont Retail Group LLC

Business Address:
1029 Kodiak Ct
Cornelius, OR 97113
United States

Phone: 971-479-1012

Email: info@studiolacordi.com

Contact Us: https://studiolacordi.com/pages/contact

Business Hours:
Monday – Friday | 9:00 AM – 5:00 PM Pacific Time
Saturday – Sunday | 9:00 AM – 5:00 PM Pacific Time

We aim to respond to customer inquiries within 24 hours.

Processing: 2–3 business days, Monday–Friday
Transit: 4–9 business days, Monday–Friday
Total: 6–12 business days
Free standard shipping on eligible U.S. orders